Guildford Fire Station, Ladymead, GU1 1DL

Contact Us

Contact us

Use this form to contact us, or email directly to If you're requesting a place on one of our courses please let us know how you heard of BikerDown Surrey as it helps us to evaluate our promotional activity.

Scroll down the page to see our Privacy Policy.

Privacy Policy

Who we are

At BikerDown Surrey, we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that BikerDown Surrey is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. In this Privacy Policy, we’ve provided detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Website Cookies

Our website does not use cookies except for one from a third party service, Google Analytics, which we use to find out information about the number of visitors to our website, which search terms were used to find our site and the pages that are visited.  The information that we receive in our Google Analytics reports does not identify individual visitors by name or IP address but does give an indication of their geographical location.

This is Google’s own description of the Google Analytics cookie:

Google Analytics is Google’s analytics tool that helps website and app owners to understand how visitors engage with their properties. It may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitors to Google. The main cookie used by Google Analytics is the ‘__ga’ cookie.

In addition to reporting website usage statistics, Google Analytics can also be used, together with some of the advertising cookies described above, to help show more relevant ads on Google properties (like Google Search) and across the web and to measure interactions with the ads we show.

Learn more about Analytics cookies and privacy information.

Mailing Lists

When you contact us using the Contact Form, we keep a record of your name and email address on our Bookings database, which is encrypted. We may share this information with our service delivery partners (Surrey Fire and Rescue Services and Wey Valley Advanced Motorcyclists) to audit our effectiveness at reaching our target audience. We do not share this information with any external third parties unless legally required to do so. We will only email you about your booking on a BikerDown Surrey course.

When you attend a BikerDown Surrey course you will be asked if you wish to receive future emails with course training material and information about other motorcycle events organised either by Wey Valley Advanced Motorcyclists or Surrey Fire and Rescue Services. If you do not agree to this, we will not send you further emails.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Karen Klein at or at Guildford Fire Station, Ladymead, Guildford GU1 1DL

Changes to this Privacy Notice

We may update this privacy notice from time to time as necessary. This is version 1.00, dated 24th May 2018. If you have any question regarding our privacy policy, please contact us.